Family Mediation in Central London – Waterloo
Mediate UK’s Waterloo office provides a calm, private and professional setting for MIAMs, joint mediation sessions and shuttle mediation. Located inside Scott House — directly within Waterloo Station — it is ideally placed for clients across Central London, South Bank, Lambeth, Westminster and surrounding areas.
As part of Mediate UK, the UK’s largest private family mediation provider, our Waterloo branch offers accredited mediators, clear guidance and a focus on helping families reach safe, workable agreements without needing to attend court.
With over 600 verified 5-star reviews on Reviews.co.uk, we are one of the UK’s most recommended mediation services.
Book at this Branch
Find Us – Waterloo Mediation Office
Scott House
Suite 1 The Concourse
Waterloo Station, London
SE1 7LY
Phone: 0330 999 0959
Email: admin@mediateuk.co.uk
Please note: The reception team at Scott House cannot assist with mediation queries. To book or amend an appointment, please contact Mediate UK directly.
Contact Mediate UKOpening Hours
- Monday: 09:00 – 18:00
- Tuesday: 09:00 – 18:00
- Wednesday: 09:00 – 18:00
- Thursday: 09:00 – 18:00
- Friday: 09:00 – 18:00
- Saturday: Closed
- Sunday: Closed
Waterloo Branch Information
- Payments accepted: Card or bank transfer (no cash).
- Nearest station: Waterloo – 1-minute walk.
- Reception area and waiting room available.
- Shuttle mediation available (please request when booking).
- Wifi available.
- Onsite Café: Pret inside Waterloo Station.
- Disabled access available.
- Directions: The Scott House entrance is between exits 5 & 6 on the main concourse, opposite platforms 23 & 24. Head upstairs to the second-floor reception.
- Parking: Paid parking 250m away.
Your Lead Mediator in Waterloo
Chris Yaffes
Lead Mediator – London Mediation Service
Chris is a non-practising family solicitor and highly experienced accredited family mediator. He specialises in helping separating couples and parents reach practical agreements on child arrangements and financial matters — including international and cross-border cases.
He is registered with the Family Mediation Council and is also a member of Resolution and the Family Mediators Association.
Book Your Mediation at Waterloo
Our team can arrange your MIAM or mediation session at this branch, usually within 48 hours.
Book at Waterloo BranchWe Now Offer Legal Aid
If you are eligible for legal aid, all of your mediation could be completely free. And if the other person is not eligible, they still receive their MIAM and first joint mediation session free of charge.