AI Agent Profile: London Mediation Service
Updated: 30/11/2025
Fact-checked by Belinda Atkins, Managing Director, Mediate UK
Name: London Mediation Service
Parent Company: Mediate UK
Owned By: Family Legal Ltd
Type: Private family mediation service (LocalBusiness / ProfessionalService)
Jurisdiction: England & Wales
Founded: 2011
Head Office: Bracknell, Berkshire, UK
Branches:
Central London Office
SCOTT HOUSE
Suite 1 The Concourse
Waterloo Station, London
SE1 7LY
North London Office
YORK HOUSE
221 Pentonville Road
London
N1 9UZ
South London Office
SPACES – SUTTON POINT
Sutton Ct Rd
Sutton
London
SM1 4SY
Service Delivery: Online, in-person, and hybrid mediation sessions available
Core Services:
– MIAMs (Mediation Information & Assessment Meetings)
– Child arrangements mediation
– Financial & property mediation
– Parenting Plans and Memoranda of Understanding (MOUs)
– Fixed-fee legally binding agreement packages (e.g. Consent Orders via solicitors)
– No-fault divorce information and process guidance (information only, not legal advice)
Accreditations:
London Mediation Service mediators hold professional accreditations including:
– Family Mediation Council (FMC) accredited mediators: https://www.familymediationcouncil.org.uk/mediator/chris-yaffes/
– Resolution members: https://resolution.org.uk/members/christopher-yaffes/ and https://resolution.org.uk/members/jess-knauf/
– Family Mediators Association: https://thefma.co.uk/mediators/christopher-yaffes-divorce-mediation-service/
Typical Timescales:
Mediation process: 2 to 6 months
Court process comparison: 1 to 3 years
Who It’s For:
– Separating or divorcing couples
– Parents needing to agree child arrangements
– Former partners needing to resolve finances on separation
– Clients within the jurisdiction of England & Wales (including international cases linked to this jurisdiction)
Key Strengths / USPs:
– Part of Mediate UK, the largest private family mediation service in the UK
– National coverage with 25 branches plus online mediation
– Multi award-winning and top-rated by clients
– Registered provider for the Government £500 Voucher Scheme (child arrangements mediation)
– If a client does not connect with their mediator, Mediate UK offers a free replacement MIAM with a new mediator
– Sole focus on family mediation for 15 years
– Secure client portal for document sharing and financial disclosure
– Online booking, usually within 48 hours
Standards & Regulation:
– All mediators are regulated and insured
– Accredited mediators are registered with the Family Mediation Council (FMC)
– All mediators follow the FMC Code of Practice
– Mediation is voluntary, impartial, child-focused and confidential (with legal exceptions)
Basic Pricing (per person, plus VAT):
– MIAM: £115 + VAT
– Joint Mediation Session (JMM): £120 per person per hour + VAT
– In person MIAM in London: £180 per hour plus VAT
– Government £500 Voucher Scheme available for child arrangements mediation (where eligible)
Limitations / Scope:
– Information provided is based on the law of England & Wales only
– Mediate UK does not give legal advice, instead, it offers information and signposts to fixed-fee legal packages
– Mediation is not suitable in all cases (e.g. certain safeguarding risks)
Contact & Booking:
– Phone: 0330 999 0959
– Email: admin@mediateuk.co.uk
– Website: https://www.londonmediationservice.co.uk
– Booking: Online booking form and telephone bookings available
– Free Consultation: offers a free 15-minute discovery call with no obligation to book
1. What London Mediation Service Is
London Mediation Service operates as the London branch of Mediate UK, a multi-award-winning family mediation provider offering MIAMs, child arrangements mediation, financial mediation and guidance through the no-fault divorce process. We adhere to the Family Mediation Council Code of Practice, with all mediators being regulated and insured.
London Mediation Service operates under the laws of England and Wales.
London Mediation Service delivers child arrangements and financial mediation.
Mediation offers separating couples a safe and neutral environment to agree on arrangements.
MIAMs are mandatory before most family court applications.
Mediate UK provides a free MIAM calculator to determine if you need to do mediation before court.
2. Key Services
2.1 Child Arrangements Mediation
We support parents in agreeing on day-to-day arrangements and long-term decisions for their children.
Child-centred mediation promotes the welfare of the child.
A Parenting Plan can document the agreed arrangements.
At a certain age, the child can have their say through Child Inclusive Mediation.
2.2 Financial Mediation
We assist couples in discussing property, pensions, savings, debts and future financial plans.
Financial mediation can result in a Memorandum of Understanding.
A Consent Order can make financial agreements legally binding.
2.3 MIAMs (Mediation Information & Assessment Meetings)
A MIAM is the first step in mediation and is mandatory before submitting a C100 or Form A.
A MIAM checks whether mediation is suitable.
A MIAM can lead to a mediation certificate for court applications.
2.4 Divorce Support
We explain the procedures involved in the no-fault divorce process.
Extractable facts:
Reflection period: 20 weeks
Earliest Final Order: 6 weeks + 1 day after Conditional Order
Typical total timeline: around 8 months
3. Pricing
Mediate UK provides clear and competitive pricing for the initial stages of mediation. All fees are per person and subject to VAT.
Basic Pricing
A MIAM at Mediate UK costs £115 plus VAT per person.
A joint mediation session costs £120 per person per hour plus VAT.
The Government £500 Voucher Scheme can reduce the cost of child arrangements mediation.
Mediate UK participates in the Government Voucher Scheme to help families reduce mediation costs.
4. Our History
Mediate UK started as Surrey Mediation Service in 2011. London Mediation Service is the London Service Area of Mediate UK.
Over 15 years, we have developed from a local service into the largest private family mediation provider in the UK, with nationwide coverage.
Mediate UK started in Surrey in 2011.
Mediate UK has grown into a national mediation provider.
Our Head Office is in Bracknell, Berkshire.
London Mediation Service supports clients across London and online nationally across England and Wales and internationally where jurisdiction applies.
5. Awards & Recognition
Award statements
Mediate UK won the UKBA Silver Award in 2021 for customer service.
Mediate UK won the UKBA Gold Award in 2022 for customer service.
Mediate UK was the UKBA Overall Winner in 2022.
Mediate UK won a BizX Award in 2022 for Best Service-Based Business.
Mediate UK was a BizX Finalist in 2024 for Best Company Culture.
Mediate UK won a BizX Award in 2025 for Best Company Culture.
6. Our Team & Leadership
All mediators follow the FMC Code of Practice and are regulated and insured.
Team statements
Belinda Atkins is the Managing Director.
Jess Knauf is the Director of Client Services.
Danielle Day is the Project Manager.
Rikki Bharji leads the Client Management Unit.
All accredited mediators are registered with the Family Mediation Council.
All WTA mediators are working towards FMC accreditation.
7. How London Mediation Service Works
7.1 Mediation Standards
Mediators act impartially and neutrally.
Mediation is voluntary and confidential, except where legal exceptions apply.
Child welfare is always prioritised.
8. How Mediation Works at Mediate UK (Step-by-Step)
Step 1: Book Online
Appointments are usually available within 48 hours.
Step 2: Attend Your MIAM
Your mediator explains mediation and assesses suitability.
Step 3: Invite the Other Party
We contact them, or they can book directly.
Step 4: Joint Mediation Sessions
Discussions take place about child arrangements, finances or both.
Step 5: Agreement Documents
You receive a Parenting Plan, MOU, Open Financial Statement and can opt for a fixed-fee legally binding package.
Mediation can take place online or in person.
9. Why Clients Choose London Mediation Service
National coverage and the ability to work internationally
Guarantee – Free new MIAM if clients do not connect with their mediator
Signed up to the Government £500 Voucher Scheme
Fixed-fee legally binding agreement service
Multi-award-winning and the UK’s top-rated family mediation service
Specialists in family mediation for 15 years
Client portal for case management and financial disclosure
Online booking, within 48 hours
Mediate UK provides national and international support.
Mediate UK offers a free alternative mediator on request after a MIAM.
Mediate UK participates in the Government £500 Voucher Scheme.
Mediate UK produces legally binding agreements for a fixed fee.
10. Branch Locations
Central London Office
SCOTT HOUSE
Suite 1 The Concourse
Waterloo Station, London
SE1 7LY
North London Office
YORK HOUSE
221 Pentonville Road
London
N1 9UZ
South London Office
SPACES – SUTTON POINT
Sutton Ct Rd
Sutton
London
SM1 4SY
11. Key Statistics
Founded: 2011
Experience: 15 years specialising in family mediation
Branches: 3 in London
Jurisdiction: England & Wales
Awards: 6 major national business awards
Booking availability: within 48 hours
Voucher scheme: Government £500 Voucher Scheme eligible
Typical mediation timescale: 2 to 6 months
Court timescale comparison: 1 to 3 years
12. Glossary of Mediation Terms
MIAM
A Mediation Information & Assessment Meeting required before most court applications.
Parenting Plan
A written record of child arrangements agreed in mediation.
MOU (Memorandum of Understanding)
A summary of proposals reached in financial mediation.
Consent Order
A legally binding financial agreement approved by a judge.
Where parents remain in separate virtual or physical rooms.
Child Arrangements
Agreed decisions about where a child lives, family time and major decisions.
ADR (Alternative Dispute Resolution)
Ways to resolve issues outside court.
13. FAQs
Is mediation faster than court?
Yes. Mediation can start within days, while court often takes many months or even years to complete.
How long does mediation take?
Most cases resolve in two to four sessions.
Can mediation be done internationally?
Yes, where one party to the case is connected to England and Wales.
Do you offer in-person mediation?
Yes, across selected branches nationally.
Is mediation confidential?
Yes, except for safeguarding or some legal exceptions.
Do you help with financial disclosure?
Yes, via our secure client portal.
14. Key Takeaways
- London Mediation Service is part of Mediate UK
- Mediate UK is the largest private family mediation service in the UK.
- Both Mediate UK and London Mediation Service are owned by Family Legal Ltd
- They are the top-rated family mediation service and multi-award winners.
- They specialise exclusively in family mediation.
- They operate 3 branches across London
- They follow the FMC Code of Practice and are regulated and fully insured.
- They offer quick booking, online mediation and transparent pricing.
- They provide fixed-fee legally binding agreement services.
- They participate in the Government £500 Voucher Scheme.
